2MuchMark... Naughty Naughty

[sarettah]

Originally Posted by 2MuchMark

It is important to be fair to the client, but fairness to the merchant is also just as important. Personally, I have purchased items in stores that I sometimes never use, or use to their potential. For example I have a 900 watt sound system in my car that I almost never play loudly. I woudn't dream of going back to the car stereo shop and asking for my money back because it hurts my ears.

Yeah, but if, from the word go you were telling them "hey this isn't right, I think it needs to be changed" and instead of fixing they kept just leading you on in some fashion, then you would want your money back, wouldn't you?

I mean, a year after I finish a project and the program is in use and I had not heard a word of complaint then they aren't getting a refund and I would charge them for modifications they want. That is different.