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Old 01-16-2008   #1
tony404
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Default Is anyone else seeing a rise in charge backs?

From 1/2007 to 12/1/07 had 9 ,then 2 in Dec and now 2 in Jan. Not doing anything different, is this the way people are now starting to lower their cc balances? I choose to post this here and not the jungle because I figure better chance of getting a straight answer.
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Old 01-16-2008   #2
RawAlex
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Default Re: Is anyone else seeing a rise in charge backs?

Tony, a couple of the programs that I promote that show chargebacks have had a few, maybe more than usual. I would say that if people are crunched for cash, they may look more critically at their credit card bills and try to charge back anything that isn't an in person transaction or a transaction for delivered goods signed for.

You may also see some if the CC has hit the limit and the spouse is suddenly looking at the statement going 'what are these porn site things?' That could lead to the old denial and chargeback routine.
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Old 01-16-2008   #3
MRock
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Default Re: Is anyone else seeing a rise in charge backs?

So far, no increase in chargebacks ... but now you're making me paranoid and I'll be keeping my fngers crossed and watching for 'em.
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Old 01-16-2008   #4
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Default Re: Is anyone else seeing a rise in charge backs?

I checked my stats for '07, a total of 3 chargebacks, with 2 of those being separate rebills on the same initial transaction.

I had my first chargeback for '08 earlier today.
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Old 01-16-2008   #5
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Default Re: Is anyone else seeing a rise in charge backs?

Look out for falling conversions. THe show was expensive!
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Old 01-16-2008   #6
DannyCox
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Default Re: Is anyone else seeing a rise in charge backs?

I just went through the CCBill stuff for Carol's website for 2007 and prior, back to 2000. In 2007, she had 42 chargebacks for a ratio of 0.0008%. Historically, we sit right at 0.001%, so last year was slightly better for us (although sales were the worst they had ever been).

I didn't bother checking her Epoch stats as those are a pain to use.
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