Need advice about customer who wants to return content 2-3 year after purchase!!!

RawAlex · 06-05-2008

My take: Take the current 7k worth of videos and pics back, cancel the bill, and then don't shoot anymore without cash up front.

Take the content, and shop it around to similar themed sites, see if anyone is a buyer. If not, package it up as a "content special", and sell it as many times as you can to as many people as you can.

Nymph · 06-05-2008

I have to ask if you have any return policy at all? If not, I'd sure as shit get one up so this does not happen again. Give them X amount of days to check their purchased content, and if they are unhappy with anything, they can return & get a refund, or other material in exchange.

As for this situation, I think you are just gonna have to eat it.

06-05-2008	#1
RawAlex Members $100 for every ImLive sign-up Join Date: Oct 2002 Posts: 4,036	Re: Need advice about customer who wants to return content 2-3 year after purchase!!! My take: Take the current 7k worth of videos and pics back, cancel the bill, and then don't shoot anymore without cash up front. Take the content, and shop it around to similar themed sites, see if anyone is a buyer. If not, package it up as a "content special", and sell it as many times as you can to as many people as you can. __________________ Let's go to the edge of disaster Push the pedal and go a little faster Let's slam into a wall at ramming speed Let's go to the edge of a mountain Jump off and lets start countin' Hit the ground and tell me if it bleeds

06-05-2008	#2
Nymph Industry Member Join Date: Mar 2003 Location: The Redneck Riviera Posts: 739	Re: Need advice about customer who wants to return content 2-3 year after purchase!!! I have to ask if you have any return policy at all? If not, I'd sure as shit get one up so this does not happen again. Give them X amount of days to check their purchased content, and if they are unhappy with anything, they can return & get a refund, or other material in exchange. As for this situation, I think you are just gonna have to eat it. __________________ Adult Traffic Sources & Affiliate Programs Southern Nymph

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