Re: Need advice about customer who wants to return content 2-3 year after purchase!!!
Quote:
Originally Posted by Toby
Moral of the story: Returns are an opportunity to turn an unhappy customer back into a happy customer and sell him something else.
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I agree hes told you what his problem is in most cases so the objection is easy to overcome.
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We are putting the bastards of this world on notice; greed and corruption will always be met with "a voice made of ink and rage." "Never try and be like anyone else" - Hunter S. Thompson "The truth is the truth no matter how you try and package a lie" - Shellee Hale
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06-05-2008
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