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Old 03-08-2005   #1
The Other Steve
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Join Date: Feb 2003
Location: Australia mate!
Posts: 232
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Quote:
Originally posted by Cleo@Mar 8 2005, 11:58 AM
No world from them on why they were down. I sent an e-mail and they have not responded.

Fuck changing hosts is a nightmare…
Our experience in the last 12 months with M3 was that if we emailed tech support to get something done, or to ask a question, nothing seemed to be done unless we also CC'd the email to Chris in billing.

Chris would then either do the job himself or apply some pressure to tech support to get them to get off their bums and do it.

In those last 12 months the only time we began to get messages from tech support seemed to be after we told them we were moving hosts.

We found that situation really really sad because when we first signed up with them they were the best but several years down the track the wheels seemed to fall off.
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