Merchant accounts vs. IPSP billing

Hell Puppy · 01-09-2005

I haven't done the legwork to setup a merchant account yet, although we're probably the prototypical good candidate for it in adult. Low price points, we dont push the envelope at all with billing tricks, affiliates by invite only and we deliver what we promise. So we have NO chargebacks.

We started down the road with Netbilling a few months back, but waived off for a couple of reasons. First off the lady we were dealing with, although polite, was very obviously a "phone person". Anyone who knows me, knows you need to communicate electronically whenever possible or we're not going to get along. If I ask a simple question in email and you spend all day trying to tag up with me on my phone and never get me my answer, we're not doing business.

That aside, during the same time I learned from GonZo that he needed to make some sort of adjustment to his account with them and couldn't get anything more than a voicemail box to try to get it taken care of.

All these things set off red flags with me. I speculated at the time that they were over loaded from people fleeing iPSPs due to IBill and other issues.

Anyone else using them for a hands on review?

Any other vendors out there helping guide people thru the process of getting their own merchant account? There cant be many banks left in the U.S. who'll touch adult.

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01-09-2005	#1
Hell Puppy Fat Fucking Nobody Want to see your own Advertising Here! Join Date: Oct 2002 Posts: 6,523	I haven't done the legwork to setup a merchant account yet, although we're probably the prototypical good candidate for it in adult. Low price points, we dont push the envelope at all with billing tricks, affiliates by invite only and we deliver what we promise. So we have NO chargebacks. We started down the road with Netbilling a few months back, but waived off for a couple of reasons. First off the lady we were dealing with, although polite, was very obviously a "phone person". Anyone who knows me, knows you need to communicate electronically whenever possible or we're not going to get along. If I ask a simple question in email and you spend all day trying to tag up with me on my phone and never get me my answer, we're not doing business. That aside, during the same time I learned from GonZo that he needed to make some sort of adjustment to his account with them and couldn't get anything more than a voicemail box to try to get it taken care of. All these things set off red flags with me. I speculated at the time that they were over loaded from people fleeing iPSPs due to IBill and other issues. Anyone else using them for a hands on review? Any other vendors out there helping guide people thru the process of getting their own merchant account? There cant be many banks left in the U.S. who'll touch adult.