Questions for Bob from Solar Billing...

[gonzo]

Originally posted by Carrie@Feb 20 2004, 01:38 PM
I truly don't understand how Solar is saying that they can facilitate transferring rebills from other processors like CCBill or Ibill.
The role of a 3rd party processor is to hold the customer's CC information in their database - the webmaster does not see it. It's their responsibility to take care of and protect, and since *they* are the company that the customer made a business transaction with, *they* are the "owners" of that information.

They're not going to simply hand it over to another processor - not only is that a breach of trust between the customer and the original processor, I believe that it's illegal. (But could be wrong.)

A webmaster can leave CCBill and say "hey, can I have my customers' contact email addies so I can mail them and ask them to switch over to my new processor?", but he cannot ask "hey can I have my customers' CC info and give it to the new processor?".
Well, he could *ask* I suppose, but they'd laugh at him and tell him to go pound sand.

Bob swears he will be back today to answer all your questions 100%.

Please dont ask him about his PO Box or answering machine. I promised I wouldnt mention it again.