Quote:
Originally posted by cj@Jan 13 2004, 03:57 PM
Rand, I've been having some ongoing problems with Epoch & your support staff/procedures ... it seems every time i request a billing profile that is a variation from the norm, it gets 'sent to management for approval' and disappears into some vortex never to get a response.
Here are the 2 most recent profiles i'm trying to set up:
Quote:
These have been forwarded to management for approval:
no trial, $4.95 per month recurring (allowed?)
no trial, $39.95 for 3 months recurring at $9.95 per month
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master account: M-101633
If these billing profiles can not be set up, I would appreciate just knowing why with a response that has more words than your last response ... ie 'no'.
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CJ,
Don't know what became of your requests, however, the first option you mention is fine. If the 2nd option is for a 3 month membership at $39.95 which recurrs to a monthly at $9.95, that's fine too.
I will inform tech support. Please drop them an email to request the new codes.
--Rand
01-14-2004
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