Best Buy and Microsoft accused of internet scam

[Almighty Colin]

[Reuters]

Samuel Kim has filed a proposed class action lawsuit against Best Buy and Microsoft, accusing them of scamming customers by charging them for online services without their knowledge. The suit claims the alleged scam stemmed from a promotion in which customers at Best Buy, who paid for purchases with credit or debit cards, were given free compact discs that allowed them to try Microsoft's online service, MSN.

Accoring to the lawsuit a Best Buy employee scanned Samuel Kim's debit card and, without any explanation to him, scanned a trial MSN compact disc and placed it in his shopping bag. When Kim asked why the compact disc had been scanned, the employee allegedly said it was to keep track of inventory. Best Buy allegedly sent Kim's debit card information to Microsoft, which activated an MSN service account in his name without telling him.



Last edited by Colin at May 9 2003, 06:45 AM