Quote:
Originally Posted by 2MuchMark
It is important to be fair to the client, but fairness to the merchant is also just as important. Personally, I have purchased items in stores that I sometimes never use, or use to their potential. For example I have a 900 watt sound system in my car that I almost never play loudly. I woudn't dream of going back to the car stereo shop and asking for my money back because it hurts my ears.
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Yeah, but if, from the word go you were telling them "hey this isn't right, I think it needs to be changed" and instead of fixing they kept just leading you on in some fashion, then you would want your money back, wouldn't you?
I mean, a year after I finish a project and the program is in use and I had not heard a word of complaint then they aren't getting a refund and I would charge them for modifications they want. That is different.