Quote:
Originally Posted by 2MuchMark
Regardless of the industry, anyone providing consulting, services, products, etc deserves to be paid for it. Providers can only try to assist customers in using their products to its full potential, but cannot be responsible when they do not. When a customer refuses to listen or to do things properly, there is little that anyone can do.
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As a programmer, when I cannot complete a project for some reason, whether it is my fault for taking on too much or the customers fault for changing specs etc. If I cannot satisfy the customer, then I return any money received and say "sorry, it didn't work out". I take my loss along with the customer.
But that might only be me I guess