Quote:
Originally Posted by Nymph
Yes, the old one was M3. I don't have anything nice to say about them at all, and still remain a lady.
I lost all data, mysql databases, and all flatfile databases. 11 years worth of work down the drain. It seems the backups were not being done as they were supposed to be doing, and it looks like the server monitoring wasn't either, or they would have caught the problem with the backups not being done.
Supprt there is a joke, I'm still waiting for them to answer my emails (3 at this point) with questions concerning this. They have no phone support...I have to wonder if there is a live person working there at all.
Thank goodness I still have all my original pages, and scripts, but without all the data, I'm going to have pretty bare sites for awhile. This whole thing is going to cost me a lot of money, and time to get back up & going...not to mention all the traffic I will be losing in the mean time.
Sorry to rant, but if I don't rant, I'll cry.
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Firstly, I'm sorry you had a loss....
But I'm forced to ask the obvious question.....why didn't you have a local copy backed up?
At $100 for a 1/2 terabyte external drive, it would seem a no brainer?
(I've been guilty of not having a current copy in 2003 which cost me like this)