Oprano Adult Industry Forums - View Single Post

Hell Puppy · 01-19-2008

I only went for Internext and not AEE, but I largely agree....

Palms
They apparently dont do a lot of convention type business, and it showed, they were not prepared for the crowd. The property itself is pretty nice, rooms and suites are well furnished and large. But they are trying to be upscale yet hotel operations just was not on their game this week.

Everyone I talked to checking in Sunday had a hard time, me included. They didn't have the room I had reserved, which made me mad as hell, and pretty much insures I'll never be back. The poor kid they had in charge of the desk while this was going on knew nothing about service and prioritization, he just defended the hotel position and quoted policy.

They did try to fix it by giving me a free night and the moving me into a suite better than the one I had reserved the next morning. The room I ultimately ended up in was great, but I'm not the type of customer who money means much to. I planned the trip in October and made my reservations then, I expect what I had reserved to be available or if not something better IMMEDIATELY, not the next morning. They coulda comp'd the whole trip and I woulda still been annoyed. Hard for me to ever want to come back if I know my room might not be available when I get there.

And it was more than that, I've never seen a casino floor that had slots shut down at anytime of the day or night. I went down at 4AM one morning and couldn't find a slot that was online to take my money. Also no matter the time of day or night I seemed to constantly be dodging trash carriers....you'd think they'd know what "back of house" means.

Food on site was mediocre to bad, with the exception of N9ne. Slots were the tightest I've ever seen. Only thing I found remotely loose was video poker, which was obviously a draw for the locals. Oh, and in their wisdom, during a porn show, they run a free pull promotion on megabucks. The blue hairs were lined up out the door while the porn lords were running around.

Even the wait staff didn't seem to get it. I settled in to drink at Pai Gow one night, tip the waitress like $20 on the first free drink figuring I'd be hooked up. Didn't see her again for 45 minutes.

All this is stuff that just doesn't happen at any of the other properties i"ve stayed at.

Sorry, I had a rant brewing there....more about the show itself in a moment...

01-19-2008	#2
Hell Puppy Fat Fucking Nobody Want to see your own Advertising Here! Join Date: Oct 2002 Posts: 6,523	Re: Some thoughts on Vegas I only went for Internext and not AEE, but I largely agree.... Palms They apparently dont do a lot of convention type business, and it showed, they were not prepared for the crowd. The property itself is pretty nice, rooms and suites are well furnished and large. But they are trying to be upscale yet hotel operations just was not on their game this week. Everyone I talked to checking in Sunday had a hard time, me included. They didn't have the room I had reserved, which made me mad as hell, and pretty much insures I'll never be back. The poor kid they had in charge of the desk while this was going on knew nothing about service and prioritization, he just defended the hotel position and quoted policy. They did try to fix it by giving me a free night and the moving me into a suite better than the one I had reserved the next morning. The room I ultimately ended up in was great, but I'm not the type of customer who money means much to. I planned the trip in October and made my reservations then, I expect what I had reserved to be available or if not something better IMMEDIATELY, not the next morning. They coulda comp'd the whole trip and I woulda still been annoyed. Hard for me to ever want to come back if I know my room might not be available when I get there. And it was more than that, I've never seen a casino floor that had slots shut down at anytime of the day or night. I went down at 4AM one morning and couldn't find a slot that was online to take my money. Also no matter the time of day or night I seemed to constantly be dodging trash carriers....you'd think they'd know what "back of house" means. Food on site was mediocre to bad, with the exception of N9ne. Slots were the tightest I've ever seen. Only thing I found remotely loose was video poker, which was obviously a draw for the locals. Oh, and in their wisdom, during a porn show, they run a free pull promotion on megabucks. The blue hairs were lined up out the door while the porn lords were running around. Even the wait staff didn't seem to get it. I settled in to drink at Pai Gow one night, tip the waitress like $20 on the first free drink figuring I'd be hooked up. Didn't see her again for 45 minutes. All this is stuff that just doesn't happen at any of the other properties i"ve stayed at. Sorry, I had a rant brewing there....more about the show itself in a moment...