Someone will contact you within 24-72 hours....
actual conversation I just had with a Directv rep on the phone
me - "hey there I would like to order the 2:30am showing of XXXXXXXXXX, but the online system is down and the automated phone message sent me to you"
her - "our online and automated services are down right now, but I can submit a ticket and someone will contact you back in 24-72 hours"
me - "um....no thanks"
hang up
|