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Old 06-30-2006   #1
Hell Puppy
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Join Date: Oct 2002
Posts: 6,523
Default Re: Webmaster outsourcing

Quote:
Originally Posted by rhetorical
Why on earth would you ever pay for something in advance? That is a no brainer.
You actually did that?
Here's how it works...or worked....

You get 2 weeks free. Now keep in mind they tell you, you have a dedicated resource that works just for you for 8 hours a day.

During the first two weeks, you're going to see excellent results. What I think is happening behind the scenes is you get their best people at whatever you're hiring done working for you. They'll be fast and turn out some excellent work. When it comes time to pay for that first month and keep 'em, you'll figure "what the hell, I already got my money's worth..."

Now for the first month, you'll still get decent performance, just maybe unspectacular. They'll slow down a bit over the course of the month, you'll usually be giving them more complex tasks and may rationalize this is "normal". At this point, I think you're getting a mix of staff and/or your "resource" is also working on stuff for 2-3 other clients. But again, you'll figure "what the hell" because you've seen the potential and still are getting a bargain.

Now the second month is when you'll be tested. They'll see where your tolerance levels are for absentee-ism and production output. They'll slow down and take days off til you bitch and threaten to cancel at this point. I suspect at this point you're getting trainee's and only an hour or two a day at that. Bitch and they'll pick it up slightly to try to retain you. Bitch alot and they might slide someone with more experience back your way and show you some decent work, especially if it's near time for the next bill.

I dont know anyone who has made it past month three. I quit when the responsiveness went to nothing and it took an entire day of bitching just to get one gallery out of them that looked like something GonZo might throw together with Frontpage and a copy of Corel Draw for DOS.
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