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Originally Posted by shaliza777
The renewal card should arrive within 2 weeks which gives you another two weeks to use the card that is expiring.
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Hello, Lisa lives in Australia. Two weeks? It took 10 days for the card to get to her ... nine days AFTER expiration.
You're an alleged "international" company. How does a) two weeks mean anything if it takes that long to get there??? b) how does that give someone two weeks more to use the card? c) it got their nine days AFTER expiration ... again how do you get plus-2 weeks from minus-9 days?
What you say, does not in any ways at all answer the facts in the thread you just posted in. Is it too much to ask for a non-canned answer that actually addresses what was said in here? I don't think so.
PS -- What's with the snail-like five days plus response time?