Please accept my apologies for not responding sooner. I was traveling all day yesterday.
ePassporte is currently working to improve our customer support. If you are experiencing difficulties we ask that you contact our Sales and Marketing Department. The phone number is 1.416.703.7200. Please dial extension zero and the first available Sales Representative will answer your call. You may also contact us by email at
marketing@ePassporte.com. Our office hours are from 10 AM to 7 PM Eastern Standard Time. You may also leave a message in the general mailbox with your username, your phone number and the issue you would like us to look into.
Please feel free to contact me directly as well.
Thank You
Shaliza.Somani at ePassporte dot com