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Originally Posted by frustrated
And I wouldn't expect anything different. But that hasn't been the way this appears to be happening. When I go weeks and weeks, and weeks, without seeing a check in the mail (with a handful of active recurring members) this gives me some real cause for concern. My sales have been there. The checks haven't. The negative ACH explanation is sounding more and more like an excuse than anything legitimate. That's gone on for a real long time now. And when I don't recieve checks that Accounting says have been mailed, that doesn't make me feel too good either. Kinda makes me think something's going on behind the scenes that I'm not being told about.
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I can assure you with 100% certainty that nothing is going on behind the scenes to keep you from getting your payments (unless law enforcement is involved, which... since I don't know who you are I can't check into that). Paycom has a reputation to uphold and thousands of sites which depend on us to do our job. We would not be engaged in anything fishy at any level, much less over a few ACH transactions. Trust me.
However, until you tell me who you are and what account is yours, I don't see how we can discuss this any further. I can't answer questions about your account when I don't know who you are. I've told you all that I can from an outside point of view.