Ask for the head of the accounting department, I think it is still
climmie@paycom.net or something along those lines, if that e-mail bounces write
amparo@paycom.net - Amparo used to be the head of accounting so if climmie isn't around or answering your calls she can point you in the right direction.
Worse comes to worse you can always e-mail Rand and tell him about the problems you are having connecting with their reps. The reps in accounting haven't been as solid the last few years as they used to be but if you know the right person to ask for things get done much mroe quickly
Good luck, and let us know how it works out for you !!
<--- Off to bed now