OK. I need advice.
I had ibill as some of you know - they suck so i managed to get a merchant account. What i did not know was that the affiliate/partner/reseller for ipaymentinc.com lied to me - and told me that they do process adult sites.
He also lied to the bank, first national and told them I have an arts & crafts website.
Unfortunately after 1 solid year with no chargebacks and a 100 % profitibility rate, I had a chargeback on 12/24. As my account with ipaymentinc was new, they flagged it for review. They also took $500.00 out of my checking account, as a protective measure, and now they want to see 10-15 invoices so they can make sure I'm following proper billing procedures. ( ibill is my gateway, so i have invoices and it's all automated, i never even know the members card numbers and if they contact me - then i know their names, otherwise i don't )
So... now i find out, my merchant account is still active, but the bank that processes for them is only willing to process non adult sales.
Ack. Where can I find a REAL merchant account for REAL adult merchants?
Help, any advice would be greatly appreciated. Between 1/2 my members being stuck on gkard with ibill and not getting paid, and 1/2 my members stuck on a merchant account that was never supposed to process adult stuff - I'm not getting paid ANYTHING - nothing. no dimes, no pennies. nothin'.
Since I was intentionally misinformed by the moron who just wanted a commision and he tried to " cloak " my site as an " arts and crafts " site, now i'm kind of screwed. All my members are paying, I have a very good chargeback ratio - basically none in the last 12 months, except for 12/24 - thanks to that person, and the guy who sold me the merchant account ( yes i paid for it ) well- I'm screwed.
So... help? i need help from the big boys, I need advice. I want someone to hold my hand. Is that too much to ask? I may not be the waify fake titted chick you're all into but whatever, I've got some stuff going on, so help a fellow webmaster out - please?
thanks oprano gods.
I bow down to your greatness and await an informed compassionate response with baited breath...
~liana