Quote:
Originally posted by Dianna Vesta@Feb 3 2004, 05:21 PM
Peaches I am not disputing any of that. I just want to shop around. Shoot me but I kinda like direct email support especially when you're paying for a dedicated server. I hate logging into a site to submit a ticket and I just prefer email.
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I prefer email too. I hate the phone - either making or receiving calls.
An unexpected phone call is an unasked-for interruption of whatever I'm doing.
And if someone has email support, I shouldn't
have to make a phone call to get my problems resolved. That's what email is for, right? Some places just don't seem to understand this.