Quote:
Originally posted by Hooper@Dec 6 2003, 04:56 PM
While everybody is talking about cb's.
Anybody have any experience fighting "Product not as described" chargebacks?
I've seen a few of these and am always shocked because it seems like the card issuing bank is involving themselves in what should be a customer service issue. The customer isnt required to return or destroy the product and thus far we have been unable to come up with a compellign argument for reversing the chargeback.
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On those I'd check the URL that the signup originally came from and see if an affiliate is doing something like promising a 50 midget gangbang with Asia Carrerra.
You might not be able to fight it once the person charges back, but you could prevent more.