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Hooper · 12-06-2003

While everybody is talking about cb's.

Anybody have any experience fighting "Product not as described" chargebacks?

I've seen a few of these and am always shocked because it seems like the card issuing bank is involving themselves in what should be a customer service issue. The customer isnt required to return or destroy the product and thus far we have been unable to come up with a compellign argument for reversing the chargeback.

12-06-2003	#38
Hooper Members Join Date: Oct 2002 Posts: 1,156	While everybody is talking about cb's. Anybody have any experience fighting "Product not as described" chargebacks? I've seen a few of these and am always shocked because it seems like the card issuing bank is involving themselves in what should be a customer service issue. The customer isnt required to return or destroy the product and thus far we have been unable to come up with a compellign argument for reversing the chargeback. __________________ Quickbuck is paying $100 Per trial join.