Ok i am pretty decided on this through my experience but I was having a good discussion with a friend about how easy to make it to cancel their membership.
It came down to whether or not to include a 'cancel subscription' link in the members area ... on the front members area page, a customer service page or not at all. I am of the opinion that having any cancel subscription link on the site at all isn't a good idea, but what do you guys think ?
I know there are two schools of thought on this one.
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