Quote:
Originally posted by Marc De@Jul 2 2003, 09:43 AM
Talking about things outside of your influence is really a waste of breath. Worry about what you can influence, deal with the circumstances and adjust to stay competitive (and for some the more difficult task of STAYING IN BUSINESS).
Remember there is a positive to everything. Some people just can't wade through the negatives to see it.
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Marc, this is about the best advice possible ... not just for business, but for life.
Worrying about things you can't influence just clouds your head for dealing with the real issues. I went around in circles last year because of this, trying to do things I had no control over & not focusing on the things that are obvious to me.
There's nothing we can do about visa's rules, we can talk about it all we like but we know nobody in our business will stand up to them - we also know that people are going to buy porn no matter what - if we can't charge them with visa, they will pay with something else.
puchih, I too am curious about your service - awesome idea, and you picked a good time to drop by with a commercial ... I have a couple of questions in addition to mike's which I am also curious about.
how does this work with a 3rd party processor? do you have a relationshp with them where they will share the information of an attempted chargeback with you before they simply press the 'issue' button? can it only be used with a merchant account?
Quote:
We have clients that go some months with 0 chargebacks. These aren't tiny
sites either. Just last month, one of our 2000 member sites had 0
MasterCard chargebacks. Their Visa ratio was 0.5%.
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I wouldn't consider this to be that impressive, if the site only has 2000 members then its pretty easy to manage ... what about 5000 members, 10000 members, etc - do you have any experience with volume above 2000 members?
how much do you charge for your service?
what % of attempted chargebacks does your service eliminate? i would imagine its quite significant as it would scare the shit out of someone about to commit fraud - that part i am very curious about.