Quote:
Originally posted by Dravyk@Feb 14 2003, 05:04 PM
If I'm sending traffic to what I think is five different sites, and they are only five different front ends, I am wasting my traffic and putting too much into the same basket. Worse, as Mike says, I might not even know it is the same basket, and that truely does suck!
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how is that wasting traffic?
what if one tour or front end didn't "do it" for the surfer? If you're bring paid a flat fee per signup, why would you care? The burden is then upon the program owner...if you were on a partnership, then of course retention would be lower and you'd run into more problems...
It comes to down to the paysite owners (or babenet) providing top notch quality service to avoid problems with dupes...for example, with DarkDollars, we have a lot of the same content in each site, but it's re-arranged differently depending upon the site the surfer enters (so whatever it was that sparked his/her interest is the first thing they see). That's not to say we're going to buy 500 cheerleader pics and say "tada, we have a cheerleader site"
If we ffind a duplicate customer, we do this crazy whacky thing called "provide customer service" and resolve any problems. We're constantly getting emails and ICQ's from customers and we actyually pay attention. Maybe this is why our retentions are better than average? Hell, when we had the big content database crash and lost 90% of our content, we kept our members informed and offered refunds and they stuck with us.