[Vick]

Please understand I am in no way defending Ibill or saying they are a viable 3rd party processing option
In fact I have more disdain for them than most

But what is not adding up to me in the articles posted here is ICPT blaming Ibill for "The company's iBill operations suffered a large loss of merchant customers after a new credit-card association rule took effect in mid-November, the CEO said."

How much business did they really lose over just the Visa fees?
Some mom and Pop operations?
Did Ibill lose more business over the way they handled the Visa registration?
Is Ibill a partial scapegoat for ICPT overall poor performance?

The trick with Ibill now is if you still have operations with them to leave in an orderly fashion, if everyone pulled out from Ibill at once they may collapse and no one gets paid .... and that is what is looks like is going on, some seem to be leaving in an orderly fashion

I don't think Ibill can turn it's self around, they lost touch with their client base years ago and have serious data management, personnel, support and image issues that they have not taken steps to overcome
5 years ago Ibill was a good 3rd party billing solution, Ibill stopped being an acceptable primary 3rd party billing solution about 2.5 years ago - today, they scare me