I'm finally back in touch with the world
 

A fucking week and a half with no connection.
A week and a half of hearing "Technicians are working on it."
A week and a half of "It should be fixed in 24-48 hours"
A week and a half of calling Sprint several times daily to find out the latest update on the outage.

This has been the most frustrating and aggravating week and a half I've ever spent.

It's so good to be back in touch.

Re: I'm finally back in touch with the world
 

You should have got an AOL account :p


Good to have you back :D

Re: I'm finally back in touch with the world
 

We were offered 20 free hours of dial-up as compensation.

It's good to be back.

Re: I'm finally back in touch with the world
 

I do hope that you know that I was joking, I had to do a "dial-up" in October when for some reason my ultra-expensive dsl died... it's like pulling teeth... but slower and with rusty tools :(


My ultra-expensive dsl still has it's farts but they're only an hour or so long, so I go and play with my son - I'm kinda hoping BT doesn't fix them... but don't tell anyone :D

Re: I'm finally back in touch with the world
 

Our machines were built for broadband only. We dont even have dial up modems in them. And even if we did have modems, can you see Defiant downloading and uploading video files on dial up?

Re: I'm finally back in touch with the world
 

Welcome back! I thought they had it fixed and then wondered where you went. lol

Re: I'm finally back in touch with the world
 

That was the first problem. Then their whole network in this area went down.

Re: I'm finally back in touch with the world
 

Welcome back Red...

Downtime sucks!

Re: I'm finally back in touch with the world
 

Thanks Chris. It sure does. Though I did catch up on a bunch of reading.

Re: I'm finally back in touch with the world
 

Welcome back Red!

Gosh, if my broadband company ever tried to offer me dial up "free" as compensation I think they'd soon regret it, it wouldn't take very long at all for me to get absolutely livid at the slow rate it was moving & then I'd be back on that phone yelling and hollering more than ever at them to fix it and FAST!

Btw I hope they gave you a credit!

Re: I'm finally back in touch with the world
 

Oh god, that doesn't even bear thinking about :(

Re: I'm finally back in touch with the world
 

Welcome back Red. Oh and Merry Christmas!

Re: I'm finally back in touch with the world
 

They gave me a credit for one month of service which is no compensation for Defiant's lost business during the down time. The next compensation I will demand is to not be charged the cancellation fee when I cancel for cable.